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About Us

FAQ

How long have you been working in the motion control industry?

We focus on motion control industry since 2018. Jingyue established in 2019.

Are you a trading company or a manufacturer?

We are manufacturer, but we have our own supply chain and provide motion control solution for our customers.

Who are your customers?

We have a wide range of customers. Besides humanoid robots and robotic dogs, our clients include surgical robots, exoskeletons, collaborative arms, and AGVs. We also have many customers in the IC and semiconductor equipment sector, manufacturing equipment such as wafer handling machines, dicing machines, die bonders, pick-and-place machines, and probe stations. Our third largest customer group comes from the military industry, particularly manufacturers of turntables and motion simulation equipment. We also have customers in optoelectronic tracking equipment, pods, drones, and shaftless pumps; and many in the medical equipment sector, such as equipment for pathology slides. Our products can be used in almost all fields involving precision motion control.

What is your current monthly output?

4000-5000pcs per month. However, I can double the monthly output within a week.

How many employees do you currently have?

We currently have 40 employees, including 7 in the R&D team, 6 in the technical support team, 8 in the sales team, 5 in the quality control team, and 14 production line technicians.

How long is the delivery time?

Orders of less than 10 units take 1 week; orders of 100 units take 2 weeks; orders of more than 100 units require confirmation of the delivery date with our supply chain department.

What payment methods do you accept?

Small orders require 100% prepayment; for other orders, a 30% prepayment is accepted, with the balance due before delivery. We accept third-party inspection.

Do you accept OEM orders?

Yes, we accept OEM orders.

Do you provide on-site debugging services for your customers?

For overseas customers, we generally provide online technical support. Since our products are industry-standard, many debugging issues can be resolved online. This is one of the reasons we are developing distributors; we expect our distributors to provide localized debugging services.

What certifications and tests has the product passed?

The certifications and tests we have passed are as follows:

  • ISO9001-2015
  • CE issued by SGS
  • Reliability certification, MTBF no less than 50000 hours
  • The product has undergone pressure resistance testing and has been operating stably for 6 months at a depth of 6,000 meters on the seabed, accompanied by a deep-sea robot.
  • Renishaw laser interferometer precision testing
Do you develop your market directly with end customers or through agents?

We hope to develop localized agencies.

What is the minimum order quantity?

1 piece.

Are the samples free?

Not free.

Does the product come with detailed instructions and manuals?

Yes, we have an electronic manual. The manual includes wiring and interface definitions, product dimensions, and usage precautions. We also provide 3D drawings of the product.

How do you ensure that the product quality fully meets the order requirements?

We strictly adhere to the 6S management system. Every outsourced PCB board is inspected, and only those that pass inspection can proceed to the next assembly stage. After each assembly, the board is inspected again to ensure quality. After assembly, the product undergoes testing, and those that pass enter the product aging process. Finally, conformal coating is applied, and the product is stored. Before delivery to the customer, we conduct another inspection to ensure that all products leaving the warehouse are qualified. Additionally, based on customer requirements, we conduct temperature shock tests to select products that can withstand low temperatures. We also perform vibration tests, primarily to simulate product stability under bumpy conditions.

How long is the warranty period?

One year from the date of delivery to the customer.

Do you offer customized services? Can standard products be modified?

We offer OEM services, enabling us to customize and manufacture driver products according to customer needs. For our standard products, we can also customize interface boards.

How can I become your distributor?

Having long been engaged in the sales of motion control products and industrial automation products, or engaged in the research and development and production of related products, and having or planning to build your own technical support team; familiar with compact servo drive products or distributors of similar products.

What kind of support will you provide to your distributors?

Technical support, exclusive regional agency, price support.

Where is your factory located?

Kunshan Suzhou Jiangsu China, 20 minutes from Shanghai Hongqiao Station by high speed train.

How far is your factory from the airport?

46 km from Hongqiao airport; 113 km from Pudong airport.

Besides servo drive products, what other products do you offer?

We possess a complete motion control supply chain. In addition to our own R&D and manufacturing of drive products, we have invested in several motor and encoder factories. Therefore, we can currently offer our customers the following main product categories:

  • SEA dc servo drive
  • Integrated servo motor
  • Joint module
  • Frameless torque motors, coreless motors, linear motors, voice coil motors, brushless DC motors, servo motors
  • Inductive encoders, magnetic encoders, optical encoders
  • Controller
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